Please note that the Terms on this page only cover this website – you will be given a copy of the full Terms and Conditions regarding your Utility bill before agreeing to switch provider.
PERSONAL DETAILS AND DATA PROTECTION PRIVACY
Utility.Discount are a trustworthy, established company that has specialised in helping consumers save money since 2007.
The Utility.Discount website is an advertising vehicle for Real Life Services Ltd, 6 Harrier Close, Calne, Wiltshire, SN11 9UT.
The personal details which you submit to us (Personal Data) are held by Real Life Services Ltd in for our own use in processing your claim. It is your responsibility to ensure that your Personal Data is accurate and up to date and to inform us of any changes that need to be made. Real Life Services Ltd may use the Personal Data for the purposes they have notified to the Information Commissioners Office. By submitting your Personal Data you CONSENT to it being processed by Real Life Services Ltd.
Your privacy is important to us. We have a strict confidentiality policy and do not share your contact details, other than passing your personal data to relevant third parties to enable us to process your claim, unless you request us to or we have your consent to do so.
Modern information and communication technologies play a fundamental role in the activities of an organisation like Real Life Services Ltd.
DATA COLLECTION AND PURPOSE SPECIFICATION
We collect the personal data that you may volunteer while using our services. We may also collect information about you from other sources, such as public records or bodies, or private organisations.
We do not collect or use personal data for any purpose other than the administration of your account.
The following personal data about you may be collected and held on our database. This will either have come directly from you or from other private organisations Utility Provider, Name, Gender, Address, Telephone, Fax, Email, Relevant and specific details about your financial situation, Identifiers assigned by public bodies (such as your National Insurance number).
We do not give visitors to the Real Life Services Ltd website the option of using a secure transmission method to send us their personal data. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from: unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.
We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.
We do not knowingly collect personal data from children.
USE OF SITE AND SITE SERVICE
Use of the Real Life Services Ltd (“we”, “us”, “Real Life”) website (“the site”) constitutes acceptance of the Real Life Services Ltd Website/Real Life Services Ltd User Agreement (“the agreement”) and Terms and Conditions of Use (“terms”). This is our website standard terms upon which we intend to rely. For your own benefit and protection you should read these terms carefully. If you do not understand any point please ask for further information.
If you do not agree to all the terms and conditions on this page, please do not use this website. Use of any internal or external links on the Real Life Services Ltd website constitutes acceptance of the terms on this page. If you do not agree with these terms, please exit this site by closing the browser window.
The terms “Real life Services”, “Utility.Discount” encompass the Real Life Services Ltd Internet Site and Marketing Communications.
AVAILABILITY OF SERVICE
We do not warrant or guarantee that the Real Life Services Ltd website will be uninterrupted or error-free.
LINKS AND SITE CONTENT
The Real Life Services Ltd website does not make any warrant or guarantee, either expressed or implied as to the accuracy, validity, completeness, suitability, reliability, or currency of any information content or links to news within its site or sites to which it is linked to. Links to other websites are provided solely as a resource guide and do not represent an endorsement or guarantee, either expressed or implied. The Real Life Services Ltd website does not assume any liability for any of the products, services, or data of any other sites. It is the responsibility of the user to evaluate the information, opinion, advice, or other content contained within the site. We cannot be held responsible or liable for any loss or damage due to reliance on information obtained through the Real Life Services Ltd website.